Leadership and Management Development, Coaching and Training2019-09-16T00:25:52+00:00

At Culture Shift we have partnered with the REACH Ecosystem to ensure an end to end, complete change process. By utilising these tools, we can identify exact issues within your culture, AND your leadership team and then utilise our in house corporate training AND individual coaching to ensure sustainable change, in a fully supported environment.

By partnering with the REACH team, we can measure our success to show you your ROI.

The reach ecosystem for leadership and management coaching and training

We take a holistic approach to leadership and management development and cultural change . Sure, a 2 day training program is great, but it needs to be part of an entire management development program.

We take a step by step approach and work with companies on a 6-12 month basis.

The first step is to identify your current leadership and management development results-we do this by:

Cultural survey – send this to all your staff to get a snapshot of your current culture

Leadership Profiles – All managers (including C-Suite) are to take these profiles to identify their current leadership behaviours.

360° Feedback – This is where the learning starts – we send a survey to your line manager, your peers and your direct reports to get feedback and open your blind spots.

Once we know where you are currently, it’s time to put a plan of action into place to move to where you want to be.  We do this by:

Developing a vision and goals – Where do you want to go? We create a Leadership Statement and set some goals.

Creating a Training Needs Analysis – what extra formal training do you need to excel for your organisation and develop your leadership?

Creation of a 6-12 month action plan – What are the milestones? What do we need to do first?

Then we move into the IMPLEMENTATION PHASE ! This is where the magic happens, and your ROI is realised. We do this by:

Implementing a 6-12 month coaching program with a qualified coach. This coach takes your action plan and keeps you accountable and reports back to the organisation on your progress. They are your support person, and are there to celebrate your success and support you through your everday workplace scenarios.

This is seriously the impact zone here! Without this individual coaching support, the rest of the work we did above is wasted.

If you’re serious about leadership and management development and sustainable cultural change, we’re seriously ready to help you

Our Proven Process Produces Results


First step is meeting to find out what’s happening in your organisation. We’ll also look at where you want to go, and take an assessment of where you are now so we can work on the gaps together.


In-depth planning is needed for any change implementation. The second stage of our journey is planning our time together. Identifying our goals and our ROI measures.


This section revolves around the 360º surveys and their feedback. As a 3rd party, this information is crucial to identify blind spots.


This is where the magic happens. Face to face and phone coaching takes place during this phase. This is where we take the action plan and put it into action.


It’s time to assess your ROI. No doubt you’ve already noticed a change in your workplace, happier teams and better results. Another round of interviews and data is gathered here to present the overall impact the journey has had on your business.

Emma is passionate about leadership and helping others. She has helped me look at problems from a different perspective, understand what drives me as a leader and worked with me to develop strategies to help my staff achieve. I am very grateful to Emma for the coaching she has given me.

Tori M

“I had been running my ukulele business for about a year when I booked some coaching sessions with Emma. It was a part-time business and had really taken off very quickly. I needed some guidance around defining my product lines and setting pricing structures. I also wanted to diversify into the corporate sector. Emma was able to walk me through the process and also gave me some great suggestions and leads. It’s not often you get a business coach who also has a creative leaning and I was able to implement the changes quickly and see immediate results. It’s great to have someone of Emma’s calibre here on the Coffs Coast and I thoroughly recommend her.

Stephanie Sims, Uko Ono

Best Business Coach!

Tanja A

Emma’s bespoke approach ensures massive return on investment for her clients. Emma’s ability to understand her client’s individual needs and develop a specific strategy to help them achieve their strategic goals is refreshing and rewarding. No ‘Cookie Cutter’ approach here. Emma easily earns her client’s trust… Her confidential, professional, fun and insightful approach makes it very easy to highly recommend her as the ideal coach for for your business growth or personal professional development.


I have had the pleasure of getting to know and work with Emma these pasts 6 months. As a Business Advisor she is knowledgable, offers matter-of-fact advice and takes the time to get to know clients needs and challenges. As a local business personality she is very well networked, a great advantage to her clients, friendly, and great supporter of the business community. I highly recommend working with Emma, her advice and support will be a valuable asset to your business.


We’re Here To Help Your Business Blast Off!

Through Effective Listening, Coaching & Commitment to Change

Let’s Get Started!